The biggest cost saver since online banking.

Your customers handle most of their transactions by themselves now. How come they still call to find out their IBAN?

AUTOMATION

Let Solvemate take care
of repetitive requests.

Powered by advanced machine learning algorithms, Solvemate accurately solves more than 75% of your customers’ requests.
AVAILABILITY

Instant service,
around the clock.

When your customers have their credit card stolen, they want to block it and order a new one without waiting. Solvemate lets them do it from their phone, at a bar, even at 3am.
That’s peace of mind.
Our customers want quick and easy answers to their questions – around the clock and without waiting. With Solvemate, we can solve simple customer requests in seconds, which significantly increases our customer satisfaction.

Daniela Gommert
Innovation Manager
Sparkasse

See our customer success stories.

Solvemate helps companies save time and money by automating customer support.

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SAVINGS

Significantly reduce
your costs.

An average support request costs a bank between €4 and €7. Solvemate handles the repetitive requests at a fraction of that price.
SATISFACTION

Make your customers happy.

Loyalty starts with great service. Solving a request within 12 seconds shows your customers how much you care to help them.