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How much can you really save with customer service chatbots?

How much can you really save with customer service chatbots?

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Solvemate blog

March 4, 2020

We all know customer service jobs aren’t easy. Many service departments are encountering a variety of organisational...

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Solvemate is supported by the ProFIT-Program of Investitionsbank Berlin with the goal to research and implement an improved algorithm that is based on dynamic decision trees and NLP to automatically answer requests in customer service. This project was co-financed by the European Fund for Regional Development (EFRE).

Act Now! stands for more than just compensation. As part of the Leaders for Climate Action, Solvemate is actively working to reduce its emissions.