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Solvemate blog

December 3, 2020

5 customer service trends that will skyrocket your CX in 2021

  Let’s face it: 2020 has been quite an unusual year that nobody could have predicted to turn out like this. Many...

Christian | Customer Experience

July 2, 2020

Building the case for a customer service chatbot

  During my time at Solvemate, I have met and talked to hundreds of customer service leaders about the needs of their...

Christian | Chatbot

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