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Go beyond the chatbot hype and boost your customer service with automation to improve your CX.
Discover our features to create meaningful conversations in an instant, scalable and cost effective way.
We integrate with the best! Solvemate is built to fit into your existing tools and workflows. Find out more.
Many customer service leads struggle to find and maintain great teams. Hiring and training new employees is...
Lots of companies are currently sending their employees home to work remotely. For most, this is uncharted territory.
Chatbots have been all the rage for a few years now, with hundreds of companies - from startups to big enterprises -...
People don’t buy products—they buy relationships. We’re particularly proud of the relationships we have with our...
We all know customer service jobs aren’t easy. Many service departments are encountering a variety of organisational...
“We’ll get back to you in 3-5 business days.” “Your call is very important to us, please hold.” Having to wait a...
By 2020, we all know that AI is more than just a buzzword; in the workplace, it’s already causing major...
Since its beginning in the 2000s, the world of online shopping has been in a constant state of change. Instead of...
Working in customer service - it's not for everybody. Being a customer? Also not for everybody.
Solvemate, like most technology companies, does not only provide a service powered by its software, but it connects...
People will always be needed in customer service. Even if modern self-service solutions like chatbots resolve the...
No better time than now to set your priorities straight! Is your company ready to rock customer service in 2020?
