Go beyond the chatbot hype and boost your customer service with automation to improve your CX.

We enable brands to deliver quality customer service through meaningful conversations.

Find the plan that suits your needs. Simple and predictable pricing - we’ve got you covered.

Solvemate blog

April 1, 2021

How to Create a Voice Chatbot

  Machine learning is advancing at an incredible pace these days and it’s hard to keep up with everything. Luckily, we...

David | Chatbot

March 31, 2021

The Next Wave of Customer Service Chatbots

  How it all started   It was 2016 when people started to talk about chatbots. It was the year when Facebook launched...

Jürgen | Chatbot

March 29, 2021

How Dynamic Conversational Chatbots Deliver Where Static Flows Fail

  We’ve all had that frustrating experience where clicking through the chatbot flow always led to the wrong answer,...

Karen | Chatbot

March 18, 2021

How to Boost Your Customer Service Experience With Multilingual Chatbots

  Today’s digitally connected world facilitates becoming a global business and opens your products and services to...

Karen | Chatbot

January 21, 2021

The battle of bots: NLP vs. multiple-choice chatbot

   One bot to serve them all – what a powerful idea! Hold your horses now, this does not mean that chatbots will...

Karen | Chatbot

January 7, 2021

How chatbots are getting smarter with NLP

  This article is going for a deep dive into the technology that makes a great chatbot. How do we build the perfect...

Belal | Chatbot

September 17, 2020

4 must-have skills of a chatbot to make customers happy

  Ever had a frustrating experience with customer service? Microsoft's Global State of Customer Service Report 2019...

Jürgen | Chatbot

September 3, 2020

Busted: 5 common myths about chatbots

  The customer service chatbot market is still growing and finding its place in the world. 

Bisho | Chatbot

July 16, 2020

Not all chatbots are the same: How to narrow down your search

  Chatbots have been all the hype for a while now. They can be used for a variety of situations in different...

Anna Maria | Chatbot

July 2, 2020

Building the case for a customer service chatbot

  During my time at Solvemate, I have met and talked to hundreds of customer service leaders about the needs of their...

Christian | Chatbot

April 16, 2020

Thinking about getting a customer service chatbot? Read this first.

  It’s no secret that customers get annoyed when they have to wait in line. Whether it’s waiting 12 minutes before a...

Anna | Chatbot

March 19, 2020

Want to design a world-class customer service chatbot? Not without UX testing!

  Chatbots have been all the rage for a few years now, with hundreds of companies - from startups to big enterprises -...

Linh | Chatbot

1 2