Go beyond the chatbot hype and boost your customer service with automation to improve your CX.
We enable brands to deliver quality customer service through meaningful conversations.
Find the plan that suits your needs. Simple and predictable pricing - we’ve got you covered.
Many customer service leads struggle to find and maintain great teams. Hiring and training new employees is...
Anna | Routines, Customer Service, Customer Experience, Service Experience
Lots of companies are currently sending their employees home to work remotely. For most, this is uncharted territory.
Sara | Customer Support, Customer Service, Service Experience
Chatbots have been all the rage for a few years now, with hundreds of companies - from startups to big enterprises -...
People don’t buy products—they buy relationships.
We all know customer service jobs aren’t easy. Many service departments are encountering a variety of organisational...
Bengi | Customer Support, Customer Service, Customer Experience, Service Experience
“We’ll get back to you in 3-5 business days.” “Your call is very important to us, please hold.” Having to wait a...
Sara | Customer Support, Customer Service, Customer Experience, Service Experience, Chatbots
By 2020, we all know that AI is more than just a buzzword; in the workplace, it’s already causing major...
People will always be needed in customer service. Even if modern self-service solutions like chatbots resolve the...
In today’s digital business - experience is everything. When selling any product, you need to consider your...
Today we’re releasing our brand new handbook, “Beginner’s guide to customer service chatbots”.
