Open Culture

An open culture that empowers individuals.

To determine how we work together, we’ve created a culture deck.

It’s a living document that’s regularly reviewed by all team members to make sure it accurately reflects life at Solvemate.
SEE IT FOR YOURSELF

Our open positions:

We want to work
with you.

If you have a passion for machine learning or want to build a helpful product,
we’re a great fit.

SEE OPEN POSITIONS
INCLUSION

Giving everyone a voice.

We’ve decided to eliminate hierarchies and titles in exchange for a more inclusive structure.

Solvemate’s flat management approach emphasises individual responsibilities and each team member’s continuous evolution.
PURPOSE

Empowering people
through knowledge.

Our core purpose is to “enable on-demand access to expert knowledge through technology”. Our virtual agents are used by our customers to make knowledge available to anyone—whenever, wherever, instantly.

Our big goal is to one day serve a million people per day. That might still be far away, but it’s a clear, measurable goal that shows our ambition.
TRUST

Be your best. Every day.

We don’t believe in telling people how to do their jobs—we trust that you will do what’s best for the company.

We won’t tell you which tools to use.
And we involve you from day one.

Our “no-ask vacation policy” means that we don’t count vacation days—we believe in a healthy balance of work and free time.

Our core values

At the heart of our culture are five core values. Here’s what they mean to us:

Information and communication is shared accessible for everyone. We live transparently by default.
Transparency
We got rid of traditional hierarchies and collaborate together as one team.
Teamwork
We love universal openness and giving honest feedback. We talk openly about any and all issues.
Candor
We are all committed to achieve our joint goal. We take ownership and drive things forward.
Commitment
Our drive and curiosity means we've adopted a model of lifelong learning and openness to change.
Curiosity
Our Culture
in Detail
SEE IT HERE

Our core values

At the heart of our culture are five core values. Read more about them here.

Transparency
01
Information and communication is shared accessible for everyone. We live transparently by default.
Teamwork
02
We got rid of traditional hierarchies and collaborate together as one team.
Candor
03
We love universal openness and giving honest feedback. We talk openly about any and all issues.
Commitment
04
We all are committed to achieve our joint goal. We take ownership and drive things forward.
Curiosity
05
Our drive and curiosity means we've adopted a model of lifelong learning and openness to change.
FROM OUR TEAM

Team Stories

Our customers want quick and easy answers to their questions – around the clock and without waiting. Conventional customer service cannot always do this. With Solvemate, we can solve simple customer requests in seconds - which significantly increases our customer satisfaction.

Daniel Gomez
Front-end Developer

Our customers want quick and easy answers to their questions – around the clock and without waiting. Conventional customer service cannot always do this. With Solvemate, we can solve simple customer requests in seconds - which significantly increases our customer satisfaction.

Anna Müller
Back-end Developer