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Create a Seamless Omnichannel Customer Service Experience

Handle your repetitive website requests with Solvemate’s industry leading chat technology, and handover customer conversations directly into our Cention integration.

Mastering customer support is easier than ever

  • Connect with your customers in their favorite channels and apps, by phone, email, live chat or social media.
  • Engage your customers via Solvemate’s chatbot, and handover to a human via ticket or live chat when needed.
  • Personalize chatbot responses to each user with API connections to Cention.
Mobile device with Cention Integration
Cention Integration pie charts

Cention works how you work

  • Cloud based or on premise.
  • Multi-channel support means that you agents stay organized and never lose track of a conversation.
  • Cention’s flexible workflow engine allows you to automate customer service processes.
  • Easy reporting and dashboards ensure your team is tracking and meeting their KPIs.
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Welcome Cention User.
Automate Your Workflow.

Let’s talk about combining the power of Solvemate with one of our trusted partners. Get started & Improve your Service Experience.