Go beyond the chatbot hype and boost your customer service with automation to improve your CX.
We enable brands to deliver quality customer service through meaningful conversations.
Find the plan that suits your needs. Simple and predictable pricing - we’ve got you covered.
Customer service automation offers highly scalable service efficiency while meeting all security and data requirements to keep customers and companies safe.
IT Specialist
We are a 100% SaaS solution. We understand you and we work to make your job easier. It is in our very nature to build a bridge between software and service, manifested in how we develop the platform.
Solvemate’s got you covered: we easily integrate to other customer service applications such as website, mobile, messenger, CRM, ERP or shop systems. When handing over from bot to agent, the conversation is simultaneously transferred to your CRM, storing all the data in one dedicated place.
We are secure. Hosted in Germany, SSL, 2FA, Pen-tested, 100% GDPR compliant and data processing agreement is part of our contracts. In addition to this, we offer versioning control on who can read, edit, train and publish. With rights management, we make sure only eligible people publish changes.
Giorgio Baldelli
CX Developer & Analyst, Formlabs
Less repetitive requests and frustration, more relationship building. Solvemate helps you discover the true power of self-service.
Connect with us to learn how we can help you scale your customer service with automation.
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