Go beyond the chatbot hype and boost your customer service with automation to improve your CX.
We enable brands to deliver quality customer service through meaningful conversations.
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Customer service chatbots improve both the efficiency and effectiveness of the service team while offering customers always-on service that improves CX. Quickly and easily integrate Solvemate into existing systems for that one view of the customer.
Operations / Project Manager
Use automation to scale your customer support responsiveness without additional headcount - ultimately save costs. Automation allows you to easily scale up without needing more manpower, raising your customer service to the next level.
Get powerful insights from our analytics: Each customer service request relates to a process - now you can measure its quality and improve it. Our insights deliver all the data you need to boost your operations.
Reducing repetitive requests by automating has a positive effect on your agents’ satisfaction and productivity. It allows them to focus on the requests that really matter. Powered by smart AI, our conversational engine routes the tickets directly to the right agent if a handover is required. No more re-assigning needed.
Director of Operations, eGym
Less repetitive requests and frustration, more relationship building. Solvemate helps you discover the true power of self-service.
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