Solvemate vs e-bot7

In the market for a customer service automation platform or chatbot and wondering how Solvemate compares to e-bot7? We’ve gathered some insight and information we hope will help you on your buying journey.

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There are a number of differences between Solvemate and e-bot7. Here are the top 3 general considerations. Book a demo to learn how Solvemate can help your company meet its specific goals.

Personalization

Incorporate user system insights as well as context questions and authentication to offer highly personalized chatbot conversations.

Reporting

Solvemate gives you powerful reporting on operational metrics, CSAT and performance KPIs, including self-service rate so you can improve over time.

Time to Value

Solvemate chatbot doesn’t take months to ramp up and learn. We offer real chatbot value within weeks of going live.

Solvemate

e-bot7

Functionality

Chatbot configuration

Speed and ease of deployment

NLP and Dynamic Decision Tree AI

Omni-channel (Chatbot, Facebook Messenger, Email and Mobile)

Ease of creating conversations and workflow

Versioning (Impact of changes)

Integrations with CRM platforms

EMAIL Planned

LIMITED

LIMITED

Personalization

Complete user Authentication

Leverage user data

Contextual personalization

Customer Value

Chatbot solution accuracy

Proven outcomes with two dozen metric-based examples

45 day time to value

30-45 DAYS

6-9 MONTHS

Enterprise Scale

Defined results and outcomes

Security and reliability

Role-based access

LIMITED

Reference: Apprize360

How is Solvemate Different?

The Solvemate Contextual Conversation Engine™is what really sets our chatbot technology apart from the rest. Our approach to conversation logic allows your chatbot to learn more quickly, integrate more easily and resolve customer requests faster and more reliably than any other chatbot on the market giving you the best time to value.

In addition to getting great technology from us, we offer you our exceptional customer success team. From initial set up and launch to quarterly business reviews, we’ve got you covered. We want you to be wildly successful with Solvemate. Check out our customer reviews on G2 and Capterra to hear directly from our customers.

“From the sales conversations, then on to the ongoing partnerships the communication and support has been something I’ve never seen before. A really really engaging bunch of people who just want to work together to meet the same goals.”

“If I can put the amazing people working at Solvemate aside, and focus on the best things about the app, the best thing about Solvemate would be the flexibility to make the bot suitable for your requirements.”