CX superstars Solvemate and Miuros are joining the Dixa family!
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Go beyond the chatbot hype and boost your customer service with automation to improve your CX.
Discover our features to create meaningful conversations in an instant, scalable and cost effective way.
We integrate with the best! Solvemate is built to fit into your existing tools and workflows. Find out more.
Conversational AI powers the automated, personalized conversations that guide customers to find the answers they seek while allowing your agents to focus on the conversations that require a human touch.
Conversational AI refers to smart software that can analyze and respond to speech and text inputs. Conversational AI driven chatbots detect patterns using data to predict and deliver the most logical answers to end users looking for solutions. Customers self-serve to find answers in the fewest number of interactions with speed and convenience.
Don’t compromise on your customer experience. Using automation doesn’t mean you have to treat everyone in the same generic way. In fact, you have a lot of information about your customers that can personalize the experience for each individual.
Solvemate’s customer service automation platform uses Conversational AI and is easy to set up and train. It is created for service teams to set up and manage in hours, without IT. Continuously improve your chatbot experience with user behavioral data. No painful and time-comising NLP training necessary. In fact, Solvemate’s Contextual Conversation EngineTM precisely understands what customers are looking to provide the fastest, most reliable answers.
Our partner ecosystem allows you to create great experiences that work with your systems for a seamless experience from automation to agent.
Less repetitive requests and frustration, more relationship building. Solvemate helps you discover the true power of self-service.
Connect with us to learn how we can help you scale your customer service with automation.
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