CX superstars Solvemate and Miuros are joining the Dixa family!Read the story
Go beyond the chatbot hype and boost your customer service with automation to improve your CX.
Discover our features to create meaningful conversations in an instant, scalable and cost effective way.
We integrate with the best! Solvemate is built to fit into your existing tools and workflows. Find out more.
Show your customers how much you care. Solvemate chatbots automate repetitive requests throughout the customer journey, on any channel with a customer service chatbot. Take charge of your service experience.
For a Personalized Service Experience
...and wave the competition goodbye. Meet your customers’ expectations in an instant economy and let your service experience be your differentiator in a complex market with a customer service chatbot.
Research has found that there is only a 2min benchmark until users hang up the phone when you put them on hold. Offer your customer 24/7 instant solutions instead of growing their frustration about your service levels.
With the highest resolution rate in the market (83%) our chatbot guides the users to the right answer intuitively. The chatbot learns and gets smarter over time. Through dynamic forms it captures all important information to achieve speedy solutions.
With Solvemate Personalization, every connection with your customers is unique. Using an API connection to your database, the chatbot knows your customers and can fetch information specific to them, as well as execute repetitive tasks. Delivery status? No problem. Reporting a stolen credit card? Already done.
Less repetitive requests and frustration, more relationship building. Solvemate helps you discover the true power of self-service with a customer service chatbot.
Do you want to know how much you can save with a chatbot?
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