CX superstars Solvemate and Miuros are joining the Dixa family!
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Go beyond the chatbot hype and boost your customer service with automation to improve your CX.
Discover our features to create meaningful conversations in an instant, scalable and cost effective way.
We integrate with the best! Solvemate is built to fit into your existing tools and workflows. Find out more.
Automation Gives Expert Agents Time to Proactively Engage with Customers
Cuts Tickets by 50% and Deepens Relationship with Consumers
Solves customers requests in 19 seconds, with a CSAT of 81%
Builds customer trust with customer service automation
Solves customers requests in 22 seconds
Achieved a self-service rate of 91%
Reduced first reply time by 20%
Achieved an average CSAT of 72%
Achieved a self-service rate of 66%
Achieved a self-service rate of 76%
Cut live chat waiting times by 88%
Achieved 85%+ CSAT through service automation
Decreased contact
ratio by 40%
Created a 24/7 customer service strategy
Grew customer base by 40%, has 30% less tickets
Cut 16% of all incoming service requests
Less repetitive requests and frustration, more relationship building. Solvemate helps you discover the true power of self-service.
Connect with us to learn how we can help you scale your customer service with automation.
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