See for yourself how Solvemate helps customer service departments with automation and insights to provide the right help at the right time for their customers. Why? So brands can use exceptional service to exceed customer’s expectations, drive loyalty and grow lifetime customer value.
• Make it easy for your customers to contact you 24/7 on the channels they use most so you can provide quality service they’ll remember
• Improve your customer experience by creating highly relevant conversations every step of the customer service journey
• Use out-of-the box integrations for all customer-facing channel apps to get up and running with Solvemate quickly
• Improve your Return on Agent Investment (ROAI) by handling more requests with the same number of agents as repetitive requests are deflected and the remaining requests are routed to the best possible resource
• Improve customer service team morale as agents are relieved from repetitive tasks and are able to focus their quality time on customer care
• Improve customer service efficiency by using the information you know to build the best conversations
• Use granular insights on your customers’ needs to continuously improve your customer experience
