Create Customer-loving Teams

Automate repetitive support requests, save time, and deliver exceptional service experiences with the Solvemate and Dixa integration.

Delivering Value Together

Out of the box integration to deflect the repetitive questions so agents can focus on the more complex customer conversations and provide a more personalized experience
It's easy to configure Solvemate in Dixa by adjusting the hours, knowledge and service provided so that customers receive the ideal balance of personalized quick self-service and customer friendly agent
Quick and easy to deploy - improve your customer experience and satisfaction scores by getting Dixa and Solvemate working together

Deliver fast, efficient, and effective customer service
Unified architecture across all channels be it phone, email, contact form, chat, or messenger
Smart routing based on intelligent flows, automations, data and context based algorithms
Presence to engage in conversation, on any channel, (agent must be available)
Self serve resolution, fast agent information with knowledge-centered service
Connect your favourite tools and solutions with Dixa with an open API ecosystem

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