creditplus-photo Book a demo

See how Solvemate will save you costs and resolve requests from day one. The call takes less than 30 minutes, no obligations, no strings attached.
chatbot-roi-calculator

How much can you really save with customer service chatbots?
chatbot-roi-calculator-resources Chatbot ROI Calculator

How much can you really save with customer service chatbots?

Go beyond the chatbot hype and boost your customer service with automation to improve your CX.

We enable brands to deliver quality customer service through meaningful conversations.

Find the plan that suits your needs. Simple and predictable pricing - we’ve got you covered.

eCOMMERCE CHATBOT

Happy Customers Buy More

eCommerce is a margins game - and happy shoppers mean bigger baskets and better margins. Automate your repetitive customer service requests with an eCommerce chatbot, and grow that bottom line.

Get Data Sheet Free Trial
hero_ecommerce_chatbot

Featured

Recording-Linkedin@2x-1

Webinar Recording

How On Stepped Up Their Customer Self-Service Game

Watch this webinar recording to learn from industry leader On why they decided to invest in a chatbot and get five best practices on how to get started.

Watch now

For a Personalized Service Experience

Shoppers have a lot of questions

Where is my order? Can I return this item? Sound familiar? Put Solvemate where your customers are, and let our chatbot handle repetitive support requests around the clock.

Impulse shopping requires speed

Want fewer abandoned shopping carts and an increased customer loyalty? Solvemate has an average resolution time of just 20 seconds. That's as fast as it gets. Where's that "check out" button?

Your team is just a click away

Smooth handovers to your service agents at any time: by phone, live chat or a ticket in your CRM system - directly in the Solvemate widget. Give the right help, at the right time.

service-exp-image

The Best eCommerce Customer Experience

  • ON_running_logo
    On-logo-inactive@2x
  • music-magpie
    music-magpie_bw
  • globetrotter-active
    globetrotter-inactive

Solvemate helps us to deliver faster responses to our customers while reducing the number of inquiries which need a human touch. Their chatbot empowers both our customers and agents.

Verena Strunk-Wenzel

Global Head of DTC Customer Experience On

quotes
Read case study arrow
arrow

With Solvemate Functions we're able to automate highly individual requests - and our customers love our personalized service experience.

Jonathan Beirne

Head of Customer Service musicMagpie

quotes
Read case study arrow
arrow

Solvemate’s platform really empowers us to react quickly and inform our customers proactively about current changes such as delays due to high order volumes - it takes just a few clicks.

Tiemo Zepernick

Team Lead Customer Care Globetrotter

quotes
Read case study arrow
arrow

Make It Personal With Automation

With Solvemate Personalization, every connection with your customers is unique. Using an API connection to your database, the chatbot knows your customers and can fetch information specific to them, as well as execute repetitive tasks. Delivery status? No problem. Changing the shipping address? Already done.

Learn More
ecommerce_1080
lightbulb icon

Get Started with Solvemate

Less repetitive requests and frustration, more relationship building with an eCommerce chatbot. Solvemate helps you discover the true power of self-service.

Calculate your ROI

Do you want to know how much you can save with a chatbot?

Find out now

Book a Demo

Connect with us to learn how we can help you scale your customer service with automation.

Book Now

Explore Our Platform for Free

Get started with Solvemate and access our platform with all its features for 30 days.

Start Free Trial