Go beyond the chatbot hype and boost your customer service with automation to improve your CX.

We enable brands to deliver quality customer service through meaningful conversations.

Find the plan that suits your needs. Simple and predictable pricing - we’ve got you covered.

Happy customers buy more.

E-commerce is a margins game - and happy shoppers mean bigger baskets and better margins. Automate your repetitive customer service requests, and grow that bottom line.

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For a personalised service experience.

Shoppers have a lot of questions.

Where is my order? Can I return this item? Sound familiar? Put Solvemate where your customers are, and let our chatbot handle repetitive support requests around the clock.

Impulse shopping requires speed.

Want fewer abandoned shopping carts and an increased customer loyalty? Solvemate has an average resolution time of just 20 seconds. That's as fast as it gets. Where's that "check out" button?

Your team is just a click away.

Smooth handovers to your service agents at any time: by phone, live chat or a ticket in your CRM system - directly in the Solvemate widget. Give the right help, at the right time.


Make it personal with automation.

With Solvemate Personalisation, every connection with your customers is unique. Using an API connection to your database, the chatbot knows your customers and can fetch information specific to them, as well as execute repetitive tasks. Delivery status? No problem. Changing the shipping address? Already done.

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Keep working with your existing tools

Solvemate integrates with any modern CRM system. It stores the chatbot transcripts in your CRM system, and can hand over to your team via phone, live chat or a CRM-ticket, so your service team is always in the loop. With Solvemate, it’s easy to be where your customers are: you can incorporate the chatbot on your website, your mobile app or even inside the Facebook messenger.


Automate your ecommerce customer service
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