eCOMMERCE CHATBOT

Happy Customers Buy More

eCommerce is a margins game - and happy shoppers mean bigger baskets and better margins. Automate your repetitive customer service requests with an eCommerce chatbot, and grow that bottom line.

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Couple opening a box and checking return with ecommerce chatbot

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Recorded webinar with On Running about their Solvemate eCommerce chatbot experience and results.

Webinar Recording

How On Stepped Up Their Customer Self-Service Game With an eCommerce Chatbot

Watch this webinar recording to learn from industry leader On about why they decided to invest in an eCommerce chatbot and get five best practices on how to get started.

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For a Personalized Service Experience

Shoppers have a lot of questions

Where is my order? Can I return this item? Sound familiar? Put Solvemate where your customers are, and let our eCommerce chatbot handle repetitive support requests around the clock.

Impulse shopping requires speed - eCommerce chatbot can help!

Want fewer abandoned shopping carts and an increased customer loyalty? an eCommerce chatbot can help. Solvemate has an average resolution time of just 20 seconds. That's as fast as it gets. Where's that "check out" button?

Your team is just a click away

Smooth handovers to your service agents at any time: by phone, live chat or a ticket in your CRM system - directly in the Solvemate widget. Give the right help, at the right time with an eCommerce chatbot.

The Best eCommerce Chatbot Customer Experience

Solvemate helps us to deliver faster responses to our customers while reducing the number of inquiries which need a human touch. Their chatbot empowers both our customers and agents.

Verena Strunk-Wenzel

Global Head of DTC Customer Experience On

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With Solvemate Functions we're able to automate highly individual requests - and our customers love our personalized service experience.

Jonathan Beirne

Head of Customer Service musicMagpie

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Solvemate’s platform really empowers us to react quickly and inform our customers proactively about current changes such as delays due to high order volumes - it takes just a few clicks.

Tiemo Zepernick

Team Lead Customer Care Globetrotter

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Make It Personal With Automation

With Solvemate Personalization, every connection with your customers is unique. Using an API connection to your database, the eCommerce chatbot knows your customers and can fetch information specific to them, as well as execute repetitive tasks. Delivery status? No problem. Changing the shipping address? Already done.

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Woman shopping online with eCommerce chatbot for help.

Get Started With Your eCommerce Chatbot

Less repetitive requests and frustration, more relationship building with an eCommerce chatbot. Solvemate helps you discover the true power of self-service.

Calculate your ROI

Do you want to know how much you can save with an eCommerce chatbot?

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Book a Demo

Connect with us to learn how we can help you scale your customer service with and eCommerce chatbot and automation.

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