Does your customer service need support during COVID-19? We can help!
Service in Finance is all about trust. Build that trust with your customers by resolving their issues instantly through automation.
How much can you really save with customer service chatbots?Chatbot ROI Calculator
The Financial world is changing rapidly with small agile businesses reinventing the way Banking is done. To keep up with the competition, your service has to be as swift as the instant economy expects it to be. Our Financial Services chatbot supports your customers via fast and efficient automation.
For a personalised service experience.
Banking is changing and so are customers’ expectations. From FinTechs to Banking giants, customers want instant service and open lines of communication. Don’t make them wait, automate now.
A stolen or lost credit card needs to be immediately blocked - even when it happens in the middle of the night. Our Finance chatbot can resolve such a highly personal request in an automated way.
Saving time your service team spends on common requests, makes more time for them to upsell your products and services. Our chatbot takes over the tedious tasks to make room for more complex servicing to take place.
Every connection with your customers is unique. Using an API connection to your database, the chatbot can fetch information specific to your customers, as well as execute repetitive tasks. Register for online banking? No problem. Report a stolen credit card? Done and your card is already blocked.
Solvemate integrates with any modern CRM system. It stores the chatbot transcripts in your CRM system, and can hand over to your team via phone, live chat or a CRM-ticket, so your service team is always in the loop. With Solvemate, it’s easy to be where your customers are: you can incorporate the chatbot on your website, your mobile app or even inside the Facebook messenger.