Go beyond the chatbot hype and boost your customer service with automation to improve your CX.
Discover our features to create meaningful conversations in an instant, scalable and cost effective way.
We integrate with the best! Solvemate is built to fit into your existing tools and workflows. Find out more.
At Solvemate we live our culture every day. Our values of Teamwork, Candor, Curiosity, Transparency and Commitment naturally extend to the value we place on data security and GDPR compliance.
We only collect and store information that is necessary to offer our service, and we do this with our customers’ consent. Our approach towards privacy, security, and data protection aligns with the goals of GDPR.
Along with a highly secure and robust system architecture, we have in place a variety of security measures that prevent unauthorized access and processing of personal data. To know more about our technical and organizational security measures, check out our Security Policy.
Data security is the highest priority for Solvemate. We therefore encrypt all information on transit and on rest with state of the art algorithms, so that your data cannot be accessed from the outside. You are in full control of your customer's data and you can easily delete personal customer data if requested.
Solvemate's platform is trusted by global companies and German banks that comply with data security standards that are considered the best in class around the world.
Our partner ecosystem allows you to create great experiences that work with your systems for a seamless experience from automation to agent.
Less repetitive requests and frustration, more relationship building. Solvemate helps you discover the true power of self-service.
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