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Go beyond the chatbot hype and boost your customer service with automation to improve your CX.

We enable brands to deliver quality customer service through meaningful conversations.

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helpScout

Scalable Customer Service

Deliver help content right where your customers need it across all channels with the Solvemate and Help Scout integration.

Help Scout Integration to Improve your CX, at Scale

  • Streamline your customer service experience with our AI-powered chatbot as a first touchpoint on your website.
  • Make conversations personal to improve customer satisfaction and drive NPS.
  • Automate repetitive tasks and give your agents time back to focus on more complex tickets.
Zendesk Integration
Help Scout be-where-customers-are

Make Customer Service Seamless

  • Easily connect Solvemate with your Help Scout environment with just a few clicks.
  • Collect all information needed from your customers to handle their requests efficiently.
  • Hand over conversations to your agents via live chat or email in Help Scout when needed.
  • Leverage insights from the Solvemate conversations to address most common customer questions.
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Less repetitive requests and frustration, more relationship building. Solvemate helps you discover the true power of self-service.

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