Make Your Chatbot More Powerful Than Ever with our parcelLab Integration

Personalize your chatbot responses with user-specific data and deliver outstanding customer service by partnering up with parcelLab and Solvemate.

Shipping Is the Most Important Part of the Customer Journey - Win Them Over!

Create a personalized chat experience for your customers using Solvemate and parcelLab.
Connect your chatbot to your customer data with parcelLab’s simple to use API’s.
Automate answers to frequent questions like “where’s my order?”.
Personalize responses with user-specific data from your CRM or other back office system.

Parcellab integration makes it possible to retrieve data from every Globetrotter customer order.
Customers can get order data via their Order ID, Consignment ID, or email address.
Easy to use chat buttons allow customers to get their order data faster.

Omied Sadegie

Customer Success Manager, Globetrotter

Let’s talk about combining the power of Solvemate with one of our trusted partners. Get started & improve your service experience.