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Make Your Chatbot More Powerful Than Ever with our parcelLab Integration

Personalize your chatbot responses with user-specific data and deliver outstanding customer service by partnering up with parcelLab and Solvemate.

Shipping Is the Most Important Part of the Customer Journey - Win Them Over!

  • Create a personalized chat experience for your customers using Solvemate and parcelLab.
  • Connect your chatbot to your customer data with parcelLab’s simple to use API’s.
  • Automate answers to frequent questions like “where’s my order?”.
  • Personalize responses with user-specific data from your CRM or other back office system.
Parcellab Integration
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Learn How Globetrotter Gets Better ROI With parcelLab and Solvemate

  • Parcellab integration makes it possible to retrieve data from every Globetrotter customer order.
  • Customers can get order data via their Order ID, Consignment ID, or email address.
  • Easy to use chat buttons allow customers to get their order data faster.

Together with Solvemate and their integration with parcelLab’s real-time order monitoring, we’re able to accompany our customers’ on their buying journey and to meet their expectations of instant and seamless service.


Omied Sadegie

Customer Success Manager, Globetrotter

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