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How much can you really save with customer service chatbots?
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How much can you really save with customer service chatbots?

Go beyond the chatbot hype and boost your customer service with automation to improve your CX.

We enable brands to deliver quality customer service through meaningful conversations.

Find the plan that suits your needs. Simple and predictable pricing - we’ve got you covered.

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Delight your customers from the first point of contact

Solvemate and Freshworks work together to provide fast answers to your customers, and deliver an amazing service experience.

Resolve customer service requests instantly, and at scale

  • Streamline your customer service experience with our AI-powered chatbot as a first touchpoint on your website.
  • Automate repetitive tasks and keep your agents free for more urgent requests.
  • Make conversations personal to improve customer satisfaction and drive NPS.
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Connect with your customers on every channel

  • Easily connect Solvemate to your Freshworks environment via API.
  • Communicate in the channels your customers already use, like WhatsApp and Facebook Messenger.
  • Handover conversations to your agents in Freshdesk when needed.
  • Leverage insights from chatbot conversations to address most common questions.
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We connected Solvemate to our CRM Freshworks to automate handovers and personalised requests, ensuring a smooth experience for our customers. The setup process was quick and simple.

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Alina Demmel

Lead Online Product, AlphaPet Ventures GmbH

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Welcome Freshworks user.
Automate your Workflow.

Let’s talk about combining the power of Solvemate with one of our trusted partners. Get started & Improve your Service Experience.