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Platform Features

Instant Answers in a Scalable and Cost Effective Way

Solvemate’s conversational AI platform allows you to create highly personalized, automated conversations that deliver the quality customer service customers expect and love.

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Create Painless Customer Service

No more long wait times on telephone, email or via messenger - which all depend on human intervention. Create a painless customer experience with the power of AI to give instant, personal, reliable answers via any customer-facing channel or funnel requests to the right agent.

Solvemate Channels

Engage customers on their preferred communications channel and funnel them into a quality customer service experience they'll rave about.

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Channels

Solvemate Contextual
Conversational Engine™

Our unique approach gives customers the fastest, most reliable answers and creates conversations that are sure to elevate your CSAT.

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SCCE

Solvemate Automation Builder

Model services process and streamline service requests to create meaningful conversations from automaton to agent.

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Automation

Solvemate Personalization

Offer customers the tailored experience that lets
them know you care and they'll reward.

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Personalization

Not a Risky Business

Create highly personalized, automated conversations with customers with confidence in our secure environment.

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Not Risky Business

Chatbots Are Not Created Equal

Solvemate's unique solution is unlike any other. We've eliminated that chatbot frustration of the past. See how it works in this video.

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Give Your Customers the Solvemate Experience

Fast

25 sec.

To solution

Personal

84%

Self-service rate

Reliable

90%

Solution rate

Happy

90%

CSAT Improvement

We Integrate with the Best

Our partner ecosystem allows you to create great experiences that work with your systems for a seamless experience from automation to agent.

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Get started with Solvemate

Less repetitive requests and frustration, more relationship building. Solvemate helps you discover the true power of self-service.

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Calculate your ROI

Do you want to know how much you can save with a chatbot?

Find out now

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Book a Demo

Connect with us to learn how we can help you scale your customer service with automation.

Book Now

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Explore Our Platform for Free

Get started with Solvemate and access our platform with all its features for 30 days.

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