Find the plan that suits your needs.

Find the plan that suits your needs.

Simple and predictable pricing. From startups to multinational
enterprises - we’ve got you covered.

Service Essentials

€349

/month

Start automating basic requests on your website and app. Simple to set up and maintain!


-

  • Customer service chatbot for web & mobile
  • Proven bot templates for key industries
  • Customisable chat widget
  • Powerful ML engine for path optimisation
  • Email & Phone handover to agent
  • Powerful insights dashboard

Team

€800

/month

Boost agent efficiency with smart escalation rules and CRM integrations.


Everything in Essentials +

  • CRM integrations
  • Dynamic agent escalation
  • File upload
  • Role management

Professional

€1600

/month

Automate more by answering even highly personalised requests, instantly and at scale.

Everything in Team +

  • Routines
  • Personalisation based on environment
  • NLP (free text input)
  • Advanced conversation training
  • Versioning

Most popular

Customer 360

€3200

/month

Meet your customers on every channel and automate even the most sensitive requests.


Everything in Professional +

  • User Authentication
  • Personalisation based on user attributes
  • Advanced messaging (Messenger, Whatsapp, +++)

Custom

Contact us

Custom plan for custom needs :)


Everything in 360 +

  • Support for internal use-cases
  • Self-hosting chat beacon
  • Remove "Powered by Solvemate"
  • API audits
  • Custom integrations

Service Essentials

€349

/month

Start automating basic requests on your website and app. Simple to set up and maintain!


-

  • Customer service chatbot for web & mobile
  • Proven bot templates for key industries
  • Customisable chat widget
  • Powerful ML engine for path optimisation
  • Email & Phone handover to agent
  • Powerful insights dashboard
Service Automation Platform

Team

€800

/month

Boost agent efficiency with smart escalation rules and CRM integrations.


Everything in Essentials +

  • CRM integrations
  • Dynamic agent escalation
  • File upload
  • Role management

Professional

€1600

/month

Automate more by answering even highly personalised requests, instantly and at scale.

Everything in Team +

  • Routines
  • Personalisation based on environment
  • NLP (free text input)
  • Advanced conversation training
  • Versioning

Most popular

Customer 360

€3200

/month

Meet your customers on every channel and automate even the most sensitive requests.


Everything in Professional +

  • User Authentication
  • Personalisation based on user attributes
  • Advanced messaging (Messenger, Whatsapp, +++)

Custom

Contact us

Custom plan for custom needs :)


Everything in 360 +

  • Support for internal use-cases
  • Self-hosting chat beacon
  • Remove "Powered by Solvemate"
  • API audits
  • Custom integrations
Compare plans
formlabs
quote

Within three months of implementing Solvemate, 16% of our incoming service requests simply vanished. Now our service agents can sell more!

quote
pascal

Pascal Schreiber

Head of Services

Formlabs

Compare all plans.

Features Service Essentials Team Professional Customer 360 Custom
Customer service chatbot for web & mobile Check mark Check mark Check mark Check mark Check mark
Proven bot templates for key industries Check mark Check mark Check mark Check mark Check mark
Customisable chat widget Check mark Check mark Check mark Check mark Check mark
Powerful ML engine for path optimisation Check mark Check mark Check mark Check mark Check mark
Email & Phone handover to agent Check mark Check mark Check mark Check mark Check mark
Powerful insights dashboard Check mark Check mark Check mark Check mark Check mark
Routines Check mark Check mark Check mark Check mark Check mark
Personalisation based on environment Check mark Check mark Check mark Check mark Check mark
Personalisation based on user attributes Check mark Check mark Check mark Check mark Check mark
CRM integrations Check mark Check mark Check mark Check mark
Dynamic agent escalation Check mark Check mark Check mark Check mark
File upload Check mark Check mark Check mark Check mark
Role management Check mark Check mark Check mark Check mark
NLP (free text input) Check mark Check mark Check mark
Advanced conversation training Check mark Check mark Check mark
Versioning Check mark Check mark Check mark
Advanced messaging (Messenger, Whatsapp, +++) Check mark Check mark
User Authentication Check mark
Support for internal use-cases Check mark
Self-hosting chat beacon Check mark
Remove "Powered by Solvemate" Check mark
API audits Check mark
Custom integrations Check mark
Limits Service Essentials Team Professional Customer 360 Custom
number of admin user accounts 3 5 10 20 Unlimited
number of chatbots 1 3 5 10 Unlimited
number of conversations/month 1.000 2.500 5.000 10.000 Unlimited
Service Service Essentials Team Professional Customer 360 Custom
QBR - Quarterly Business Review meetings Check mark Check mark Check mark
Technical integration manager Check mark Check mark
API pen tests/API audits Check mark
Technical solution architect Check mark
SLAs Bronze Silver/Gold
User Testing Bi-annual Quarterly Ad hoc
Performance review meetings Bi-annual Quarterly Monthly Monthly
Customer Success Manager (CSM) Access Dedicated Dedicated Dedicated
Additional usage fees €0.5 / conversation €0.4 / conversation €0.3 / conversation €0.2 / conversation Unlimited

Book a demo.

See how Solvemate will save you costs and resolve requests from day one. The call takes less than 30 minutes, no obligations, no strings attached.