CX superstars Solvemate and Miuros are joining the Dixa family!
Read the storyGo beyond the chatbot hype and boost your customer service with automation to improve your CX.
Discover our features to create meaningful conversations in an instant, scalable and cost effective way.
We integrate with the best! Solvemate is built to fit into your existing tools and workflows. Find out more.
Our platform enables you to cut through the noise and save time for your team and your customers. From providing instant answers and automating +80% of requests to deep insights into the customer journey. Easy to set up and ready for big business. Make your customers and your team happy.
Our platform enables you to cut through the noise and save time for your team and your customers. From providing instant answers and automating +80% of requests to deep insights into the customer journey. Easy to set up and ready for big business. Make your customers and your team happy.
See how it worksNo more frustrating bot experiences! Our unique conversational engine is context-aware and able to precisely understand your customers. Actively guide your customers and let them explain the details. Answer questions quickly while not compromising on complex troubleshooting.
No matter the language, timezone or channel - our chatbot is able to respond to every query 24/7 and find the right solution!
No matter the language, timezone or channel - our chatbot is able to respond to every query 24/7 and find the right solution!
Go beyond answering standard questions and enable your customers to make personalised requests, such as changing their order status, inquiring about their delivery and making changes to their account - all in an automated way. Solvemate natively integrates with your existing stack, without creating another silo. Make your chatbot the one-stop shop for your service.
Third party APIs
Database
User Authentication
User data
Variables
Go beyond answering standard questions and enable your customers to make personalised requests, such as changing their order status, inquiring about their delivery and making changes to their account - all in an automated way. Solvemate natively integrates with your existing stack, without creating another silo. Make your chatbot the one-stop shop for your service.
Third party APIs
Database
User Authentication
User data
Variables
Build your individual service funnel based on customer requests and channels. Define escalation strategies and route customers to the right agent by seamlessly looping them into the conversation.
Avoid repetitive back-and-forth communication - our dynamic forms save your agents’ time by capturing all information they need to process tickets faster. Providing great service has never been easier for them.
Build your individual service funnel based on customer requests and channels. Define escalation strategies and route customers to the right agent by seamlessly looping them into the conversation.
Avoid repetitive back-and-forth communication - our dynamic forms save your agents’ time by capturing all information they need to process tickets faster. Providing great service has never been easier for them.
“Most surprising and helpful for us was to have the bot solve even highly personalised customer requests in a matter of seconds. Our customers love it.”
Christian Becker, Co-Founder & Business Development, Fintiba
Make your customers happy by outsourcing your common support requests and achieve CSAT scores of up to 90%. Your service team will thank you too, as they get to focus on what really matters. Everybody saves time – everybody wins.
...every day. Just map your questions and answers, upload content and train - our algorithm will do the rest. You’ll see results from day one and the bot gets smarter over time via machine learning.
Using the training view, you can easily enter all necessary content, map questions and answers together and always manage your bot’s knowledge levels.
Through our dashboard you can generate deep insights into the customer journey to further optimise your service experience. And our Customer Success team is there to provide market insights and guide you to become a true chatbot expert.
Go Live in days.
No IT needed to get started with your chatbot. Just copy & pasting 6 lines of code will do the trick. Our product was built to empower customer service teams from day 1.
Highest security standards
Not just our finance customers have high security standards. We adhere to the strictest regulations and provide the highest level of security to our customers. We are GDPR compliant and store data only within the European Union.
Support in any language
Our chatbot is multilingual and supports your customers from all over the world.
Read our selected case studies and learn how we help
great teams offer extraordinary customer service.
How much can you really save with customer service chatbots?
Calculate your ROIGet a short video previewing how Solvemate looks on your website. No obligations, no strings attached, 100% free.