The service automation platform your team will love.

Our platform enables you to cut through the noise and save time for your team and your customers. From providing instant answers and automating +80% of requests to deep insights into the customer journey.
Easy to set up and ready for big business. Make your customers and your team happy.

See how it works

The service automation platform your team will love.

Our platform enables you to cut through the noise and save time for your team and your customers. From providing instant answers and automating +80% of requests to deep insights into the customer journey.
Easy to set up and ready for big business. Make your customers and your team happy.

See how it works
See what it looks like

The bot that really understands your customers.

No more frustrating bot experiences! Our unique conversational engine is context-aware and able to precisely understand your customers. Actively guide your customers and let them explain the details. Answer questions quickly while not compromising on complex troubleshooting.

Be where your customers are.

No matter the language, timezone or channel - our chatbot is able to respond to every query 24/7 and find the right solution!

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WhatsApp Facebook_Messenger
Android AppStore RingCentral
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Solve highly personalised requests.

Go beyond answering standard questions and enable your customers to make personalised requests, such as changing their order status, inquiring about their delivery and making changes to their account - all in an automated way. Solvemate natively integrates with your existing stack, without creating another silo. Make your chatbot the one-stop shop for your service.

Third party APIs

Database

User Authentication

User data

Variables

Handovers done right.

Build your individual service funnel based on customer requests and channels. Define escalation strategies and route customers to the right agent by seamlessly looping them into the conversation.

Avoid repetitive back-and-forth communication - our dynamic forms save your agents’ time by capturing all information they need to process tickets faster. Providing great service has never been easier for them.

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RingCentral
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chat

“Most surprising and helpful for us was to have the bot solve even highly personalised customer requests in a matter of seconds. Our customers love it.”

Christian Becker, Co-Founder & Business Development, Fintiba

Boost your CSAT.

Make your customers happy by outsourcing your common support requests and achieve CSAT scores of up to 90%. Your service team will thank you too, as they get to focus on what really matters. Everybody saves time – everybody wins.

Watch your bot get smarter...

...every day. Just map your questions and answers, upload content and train - our algorithm will do the rest. You’ll see results from day one and the bot gets smarter over time via machine learning.

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Training made easy.

Using the training view, you can easily enter all necessary content, map questions and answers together and always manage your bot’s knowledge levels.

All the analytics & insights you need.

Through our dashboard you can generate deep insights into the customer journey to further optimise your service experience. And our Customer Success team is there to provide market insights and guide you to become a true chatbot expert.

Go Live in days.

No IT needed to get started with your chatbot. Just copy & pasting 6 lines of code will do the trick. Our product was built to empower customer service teams from day 1.

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Highest security standards

Not just our finance customers have high security standards. We adhere to the strictest regulations and provide the highest level of security to our customers. We are GDPR compliant and store data only within the European Union.

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Support in any language

Our chatbot is multilingual and supports your customers from all over the world.

IT
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See what success looks like

Read our selected case studies and learn how we help
great teams offer extraordinary customer service.

Decreased after-sales calls by 40%

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Created a 24/7 customer service strategy

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Decreased contact
ratio by 40%

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Roi

Chatbot
ROI Calculator

How much can you really save with customer service chatbots?

Calculate your ROI

See how Solvemate looks on your website.

Get a short video previewing how Solvemate looks on your website. No obligations, no strings attached, 100% free.