Go beyond the chatbot hype and boost your customer service with automation to improve your CX.
We enable brands to deliver quality customer service through meaningful conversations.
Find the plan that suits your needs. Simple and predictable pricing - we’ve got you covered.
White paper
Guide your customers towards a great service experience. In our white paper, you learn how to create a state-of-the-art customer service strategy with automation and a human touch.
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Blog
5 Reasons Why Customer Service is Not Considered Strategic...
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Podcast
The Art of Customer Service #16 | HHL: Customer-obsessed...
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Blog
How to enable meaningful conversations with customer...
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Blog
How to motivate yourself when you feel down at work
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Webinar
Customer service trends: How to skyrocket CX in 2021
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Webinar
The Chatbot Requirement Tipping Point
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Podcast
The Art of Customer Service #15 | SAP: B2B Customer Service
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Blog
The battle of bots: NLP vs. multiple-choice chatbot
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Guide
Beginner's guide to customer service chatbots
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Blog
How chatbots are getting smarter with NLP
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Guide
How to Create a Customer Service Funnel
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Webinar
How to keep your customer service from getting flooded on...
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Webinar
The birth of Parky
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Webinar
Leading customer service through change
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Webinar
Holistic customer service: First contact, delivery and...
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Blog
5 customer service trends that will skyrocket your CX in...
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Blog
5 Ways to Boost Remote Service Agents’ Productivity
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Blog
Why automation and personalisation are the perfect match
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Blog
Beyond Agile: Empowering customer care
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Blog
Ultimate guide to boost your self-service strategy
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Blog
5 Reasons Why Customer Service is Not Considered Strategic - Still
Read now
Blog
How to enable meaningful conversations with customer service automation
Read now
Blog
How to motivate yourself when you feel down at work
Read now
Blog
The battle of bots: NLP vs. multiple-choice chatbot
Read now
Blog
How chatbots are getting smarter with NLP
Read now
Blog
5 customer service trends that will skyrocket your CX in 2021
Read now
Blog
5 Ways to Boost Remote Service Agents’ Productivity
Read now
Blog
Why automation and personalisation are the perfect match
Read now
Blog
Beyond Agile: Empowering customer care
Read now
Blog
Ultimate guide to boost your self-service strategy
Case study
How musicMagpie cut live chat waiting times by 88% during COVID-19
Case study
How Creditplus achieved 85%+ CSAT through service automation
Case study
How Fintiba achieved a self-service rate of 75%
Case study
How JustPark decreased their contact ratio by 40%
Case study
How Berliner Sparkasse created a 24/7 customer service strategy
Case study
How SumUp cut agent demand by 22%, and scaled up customer service
Case study
How eGym grew customer base by 40%, and cut service tickets by 30%
Case study
How Formlabs cut 16% of all incoming customer service requests
Case study
How Contorion decreased after-sales calls by 40%
Case study
How Bitwala is disrupting the banking industry while keeping its inbox empty
Watch now
Webinar
Customer service trends: How to skyrocket CX in 2021
Watch now
Webinar
The Chatbot Requirement Tipping Point
Watch now
Webinar
How to keep your customer service from getting flooded on Black Friday
Watch now
Webinar
The birth of Parky
Watch now
Webinar
Leading customer service through change
Watch now
Webinar
Holistic customer service: First contact, delivery and beyond
Watch now
Webinar
How repetitive questions kill good customer service
Watch now
Webinar
Key factors for a successful customer service automation launch
