Go beyond the chatbot hype and boost your customer service with automation to improve your CX.
We enable brands to deliver quality customer service through meaningful conversations.
Find the plan that suits your needs. Simple and predictable pricing - we’ve got you covered.
Guide
Enable meaningful conversations by improving CX, boosting efficiency, increasing effectiveness and understanding your customers better.
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Blog
Kindness Is a Foundation: How To Build A Kind Culture
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Podcast
Matt Dixon: The Effortless Experience | #20
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Case Study
How Holidu Offers Efficient Pre-Booking Support Within Just...
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Case Study
How ARMEDANGELS empowers customers digitally with a...
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Blog
How to Survive the Busiest Season of the Year With...
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Webinar
How Chilly’s Bottles Masters Seasonal Peaks with Customer...
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Guide
Don't Let Customer Service Automation Slide this Christmas
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Webinar
How to create personlized customer service experiences with...
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Blog
B2C vs. B2B: How Many Chatbots Does Your Company Really...
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Podcast
The Art of Customer Service #19 | helphouse: Happy Agents,...
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Blog
5 Reasons to Automate Your Customer Service With Chatbots...
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Guide
Customer Service Chatbots: Solvemate Benchmark Report 2020
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Guide
Best Practices to Deploy Your Chatbot for Maximum...
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Guide
How to Boost Efficiency With Customer Service Chatbots
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Blog
4 Reasons Why Chatbots are the Perfect Concierges for Hotels
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Blog
How Voice Will Shape the Future of Chatbots in Customer...
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Blog
How to Create a Voice Chatbot
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Blog
The Next Wave of Customer Service Chatbots
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Blog
How Dynamic Conversational Chatbots Deliver Where Static...
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Blog
How to Boost Your Customer Service Experience With...
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Blog
Kindness Is a Foundation: How To Build A Kind Culture
Read now
Blog
How to Survive the Busiest Season of the Year With Automation
Read now
Blog
B2C vs. B2B: How Many Chatbots Does Your Company Really Need?
Read now
Blog
5 Reasons to Automate Your Customer Service With Chatbots Right Now
Read now
Blog
4 Reasons Why Chatbots are the Perfect Concierges for Hotels
Read now
Blog
How Voice Will Shape the Future of Chatbots in Customer Service
Read now
Blog
How to Create a Voice Chatbot
Read now
Blog
The Next Wave of Customer Service Chatbots
Read now
Blog
How Dynamic Conversational Chatbots Deliver Where Static Flows Fail
Read now
Blog
How to Boost Your Customer Service Experience With Multilingual Chatbots
Case study
How Holidu Offers Efficient Pre-Booking Support Within Just 29.5 s
Case study
How ARMEDANGELS empowers customers digitally with a self-service rate of 87%
Case study
How On keeps customers happy on two continents
Case study
How musicMagpie cut live chat waiting times by 88% during COVID-19
Case study
How Creditplus achieved 85%+ CSAT through service automation
Case study
How Fintiba achieved a self-service rate of 75%
Case study
How JustPark decreased their contact ratio by 40%
Case study
How Berliner Sparkasse created a 24/7 customer service strategy
Case study
How SumUp cut agent demand by 22%, and scaled up customer service
Case study
How eGym grew customer base by 40%, and cut service tickets by 30%
Download now
Guide
Don't Let Customer Service Automation Slide this Christmas
Guide
Customer Service Chatbots: Solvemate Benchmark Report 2020
Guide
Best Practices to Deploy Your Chatbot for Maximum Effectiveness
Guide
How to Boost Efficiency With Customer Service Chatbots
Guide
How to Improve the Customer Experience (CX) with Automation
Guide
Setting the Scene for Customer Service Chatbots
Guide
The Advanced Guide to Customer Service Chatbots
Guide
Beginner's Guide to Customer Service Chatbots
Guide
How to Create a Customer Service Funnel
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Podcast
Matt Dixon: The Effortless Experience | #20
Listen now
Podcast
The Art of Customer Service #19 | helphouse: Happy Agents, Happy Customers
Listen now
Podcast
The Art of Customer Service #18 | OTTO: Voice, Bots & Customer Service
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Podcast
The Art of Customer Service #17 | RingCentral: Customer Service & Remote Work
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Podcast
The Art of Customer Service #16 | HHL: Customer-obsessed culture
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Podcast
The Art of Customer Service #15 | SAP: B2B Customer Service
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Webinar
How Chilly’s Bottles Masters Seasonal Peaks with Customer Service Automation
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Webinar
How to create personlized customer service experiences with chatbots for an enhanced customer experience
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Webinar
How to Create Meaningful Conversations with Customer Service Automation
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Webinar
How On Stepped Up Their Customer Self-Service Game with Chatbots
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Webinar
How JustPark, Solvemate and Zendesk created an Award-winning Customer Service Experience
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Webinar
RingCentral: How to Skyrocket CX in 2021
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Webinar
musicMagpie: When Is It Time to Automate?
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Webinar
How to Keep Your Customer Service From Getting Flooded on Black Friday
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Webinar
Why JustPark Customers Fell in Love With Solvemate's Chatbot
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Webinar
Zendesk: Leading Customer Service Through Change
