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Salesforce Integration

Combining Forces to Perform Even Better Together with our Salesforce Integration

Handle your repetitive website requests with Solvemate’s industry leading chat technology, and handover customer conversations directly into Salesforce.

Keep a Holistic View of Your Customer Interactions

  • Streamline your customer service experience with our AI-powered chatbot as a first touchpoint on your website.
  • Automate repetitive tasks and keep your agents free for more urgent requests.
  • Make conversations personal to improve customer satisfaction and drive NPS.
Salesforce Integration
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Works With the Tools You Already Use

  • Easily connect Solvemate to your Salesforce instance via API.
  • Communicate with your customers in the apps they are already using, like WhatsApp and Facebook Messenger.
  • Hand over conversations to your agents in Salesforce when needed.
  • Leverage insights from chatbot conversations to address most common questions.
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We have 30% less cases in Salesforce than last year, while we have 40% more users.
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Maximilian Fischer
Support Agent, eGym
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Welcome Salesforce User.
Automate Your Workflow.

Let’s talk about combining the power of Solvemate with one of our trusted partners. Get started & Improve your Service Experience.