Does your customer service need support during COVID-19? We can help!
Is your service as agile as your software? Don’t make your customers wait when you are already creating seamless & instant app experiences for them. Automation lets you scale your support as you grow.
How much can you really save with customer service chatbots?Chatbot ROI Calculator
Consumer apps are growing fast and CSAT scores suffer as companies are struggling to scale their customer service. Automation lets businesses grow at hyperspeed without needing to grow your service team. Have our chatbot take care of your repetitive requests and let your service experience shine.
For a personalised service experience.
Growing fast and struggling to keep service levels high? Our chatbot lets your service experience grow at the same pace as your business.
Instant communication has long become a commodity but service levels are often still lacking. Match your service levels to your product.
With the highest resolution rate in the market (83%) our chatbot guides the users to the right answer intuitively. The chatbot learns and gets smarter over time. Through dynamic forms it captures all important information to achieve speedy solutions.
With Solvemate Personalisation, every connection with your customers is unique. Using an API connection to your database, the chatbot knows your customers and can fetch information specific to them, as well as execute repetitive tasks. “Delivery status? No problem. Cancel your ride? Already done.”
Solvemate integrates with any modern CRM system. It stores the chatbot transcripts in your CRM system, and can hand over to your team via phone, live chat or a CRM-ticket, so your service team is always in the loop. With Solvemate, it’s easy to be where your customers are: you can incorporate the chatbot on your website, your mobile app or even inside the Facebook messenger.