CHATBOT IN MOBILE APP

Service for the Instant Economy

Is your service as agile as your software? Don’t make your customers wait when you are already creating seamless and instant experiences for them with a chatbot in mobile app. Automation lets you scale your support as you grow.

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How JustPark, Solvemate and Zendesk created an Award-winning Customer Experience

Learn from industry leader JustPark how automating customer service at scale helped them reduce the wait time for customers while reducing the workload of customer service agents with a chatbot in mobile app, that resulted in an award-winning customer experience solution!

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For a Personalized Service Experience

Scale your support as you grow

Growing fast and struggling to keep service levels high? Our chatbot in mobile app lets your service experience grow at the same pace as your business.

App users require instant service

Instant communication has long become a commodity but service levels are often still lacking. Match your service levels to your product with a chatbot in mobile app.

Resolve common requests automatically

With the highest resolution rate in the market (83%) our chatbot in mobile app guides the users to the right answer intuitively. The chatbot learns and gets smarter over time. Through dynamic forms it captures all important information to achieve speedy solutions.

The Best Customer Experience

With Solvemate, not only do we have a self-service rate of 93%, but the monthly analysis from Solvemate’s Customer Success team provides us with more value than our own CRM system!

Patrick Waldhauer

Director of Operations eGym

See case study

Our booking to contact ratio went down by 40% thanks to Solvemate, which enabled us to reduce our number of missed chats by 73% and our average resolution time by 86%.

Mike Miner

Head of Customer Support JustPark

See case study

With Solvemate, we can offer profound troubleshooting, around the clock. The bot empowers our customers to help themselves, even when they are experiencing complex, technical challenges.

Giorgio Baldelli

CX Developer & Analyst Formlabs

See case study

Make It Personal With Automation

With Solvemate Personalization, every connection with your customers is unique. Using an API connection to your database, the chatbot knows your customers and can fetch information specific to them, as well as execute repetitive tasks. “Delivery status? No problem. Cancel your ride? Already done.” Try a chatbot in mobile app.

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Man looking at laptop and chatbot in mobile app

Get Started With Your Chatbot In Mobile App

Less repetitive requests and frustration, more relationship building. Solvemate helps you discover the true power of self-service with a chatbot in mobile app.

Calculate your ROI

Do you want to know how much you can save with a chatbot in mobile app?

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Connect with us to learn how we can help you scale your customer service with automation.

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