Go beyond the chatbot hype and boost your customer service with automation to improve your CX.

We enable brands to deliver quality customer service through meaningful conversations.

Find the plan that suits your needs. Simple and predictable pricing - we’ve got you covered.

Build a Strong Connection With Your Customers

As a telecom provider you connect people. Help them save time when they need to connect with you.

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For a Personalized Service Experience

Make service your USP

In a crowded market, service becomes your crucial differentiator. Improve your service experience through automation.

Time’s the new gold

Nobody likes calling about details on the phone bill. Solvemate lets customers get an answer in just 20 seconds - that’s how you build loyalty.

Be available, 24/7

We’ve all been there: the internet connection goes down and work becomes impossible, or you run out of data on your travels and don’t know how to top it up. Solvemate helps your customers diagnose the problem and fix it - without having to call a hotline.

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Upsell Customers Through Personalization

Use a simple API connection to up-sell and generate more revenue by automating personalized requests, such as
- Data top-ups
- Device or plan upgrades
- Making a payment
- Tailored packages (WiFi, TV, landline, long distance calls)
- PPV purchases

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Keep Working With Your Existing Tools

Solvemate integrates with any modern CRM system. It stores the chatbot transcripts in your CRM system, and can hand over to your team via phone, live chat or a CRM-ticket, so your service team is always in the loop. With Solvemate, it’s easy to be where your customers are: you can incorporate the chatbot on your website, your mobile app or even inside the Facebook messenger.

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Automate your ecommerce customer service
Get a free consultation.

The call takes less than 30 minutes. No obligations, no strings attached, 100% free.