Technology to the rescue!

Scaling a technology company is hard. Preventing churn, while keeping costs from following the same growth path as your revenue, requires -well- technology.

SHOW DEMO AGENT
AUTOMATION

Let Solvemate take care
of repetitive requests.

Thanks to our advanced machine learning algorithms, 87% of technology clients don't need human assistance after interacting with Solvemate's virtual agents.
AVAILABILITY

Instant service,
around the clock.

You have customers around the world and your service team walks in to a backlog of requests each morning. Meanwhile, your "off-hour" customers are frustrated with slow response times. No longer!
TESTIMONIALS

Customer Success Stories

Solvemate correctly addresses more than 75% of the handled requests in an average time of just 7 seconds. In the UK alone, we’re deflecting +3000 requests every month, with only an hour invested monthly.

Sibylle Jost
VP Marketing & Sales @ SumUp
See their virtual agent in action!

I am consistently impressed by the expertise and dedication of the Solvemate team. They are extremely professional, friendly and quick. Because of their excellent support we were ready to launch our virtual agent within one month.

Katja Neuthe
Head of Services
Formlabs

I am consistently impressed by the expertise and dedication of the Solvemate team. They are extremely professional, friendly and quick. Because of their excellent support we were ready to launch our virtual agent within one month.

Katja Neuthe
Head of Services @ Formlabs
See their virtual agent in action!

By using Solvemate, the number of consumer support requests went down by 33%. At the same time I am convinced that we offer an increased service level. After integrating on the website, we now plan to bring the agent to our app!

Patrick Waldhauer
Head of Support
eGym

By using Solvemate, the number of consumer support requests went down by 33%. At the same time I am convinced that we offer an increased service level. After integrating on the website, we now plan to bring the agent to our app!

Patrick Waldhauer
Head of Support @ eGym
See their virtual agent in action!

Solvemate correctly addresses more than 75% of the handled requests in an average time of just 7 seconds. In the UK alone, we’re deflecting +3000 requests every month, with only an hour invested monthly.

Sibylle Jost
VP Marketing & Sales
SumUp

seamless integration

Make Solvemate part of your existing flows.

Our virtual agents are pretty smart, but some times they need to hand over to a human, or fetch certain data from your backends. Our API-first approach enables your support team to focus on their client's problem, rather than internal ones.
SATISFACTION

Speed and convenience.

Tech-savy clients hate waiting. Those who chose a chatbot over phone- or email support, especially so. Solvemate offers the fastest resolution times on the market, just 12 seconds on average, so your clients can go back to enjoying your tech ;)