Go beyond the chatbot hype and boost your customer service with automation to improve your CX.

We enable brands to deliver quality customer service through meaningful conversations.

Find the plan that suits your needs. Simple and predictable pricing - we’ve got you covered.

Solvemate blog

February 18, 2021

How to enable meaningful conversations with customer service automation

  Real face-to-face conversations are a rare occurrence these days. Everything is moving to the digital sphere and...

Karen | Customer Service Automation

January 21, 2021

The battle of bots: NLP vs. multiple-choice chatbot

   One bot to serve them all – what a powerful idea! Hold your horses now, this does not mean that chatbots will...

Karen | Chatbot

October 15, 2020

Ultimate guide to boost your self-service strategy

  Did you know that 64% of customers go straight to self-service options to solve their request rather than trying...

Karen | Customer Service

August 20, 2020

6 things we learned shadowing customer service agents

  Customer service is close to our heart. Both support agents and customers are at the core of what we do. 

Karen | Customer Service

May 14, 2020

Key factors for a successful customer service automation launch

  Chat is one of the predominant channels used by businesses across the world to improve customer engagement. In the...

Karen | Customer Service Automation

1