Go beyond the chatbot hype and boost your customer service with automation to improve your CX.
We enable brands to deliver quality customer service through meaningful conversations.
Find the plan that suits your needs. Simple and predictable pricing - we’ve got you covered.
Chatbots have been all the rage for a few years now, with hundreds of companies - from startups to big enterprises -...
People don’t buy products—they buy relationships. We’re particularly proud of the relationships we have with our...
We all know customer service jobs aren’t easy. Many service departments are encountering a variety of organisational...
“We’ll get back to you in 3-5 business days.” “Your call is very important to us, please hold.” Having to wait a...
By 2020, we all know that AI is more than just a buzzword; in the workplace, it’s already causing major...
Since its beginning in the 2000s, the world of online shopping has been in a constant state of change. Instead of...
Working in customer service - it's not for everybody. Being a customer? Also not for everybody.
Solvemate, like most technology companies, does not only provide a service powered by its software, but it connects...
People will always be needed in customer service. Even if modern self-service solutions like chatbots resolve the...
No better time than now to set your priorities straight! Is your company ready to rock customer service in 2020?
Online shops, time to brace yourselves - it’s that time of the year again.
Chatbots are the solution to a lot of the problems present in many customer service organisations. In particular,...
