<img height="1" width="1" style="display:none" src="https://www.facebook.com/tr?id=275133924453494&amp;ev=PageView&amp;noscript=1">

Try Solvemate without risks! We are willing to guarantee your satisfaction, or your money back

Learn more
creditplus-photo Book a demo

See how Solvemate will save you costs and resolve requests from day one. The call takes less than 30 minutes, no obligations, no strings attached.
chatbot-roi-calculator

How much can you really save with customer service chatbots?
chatbot-roi-calculator-resources Chatbot ROI Calculator

How much can you really save with customer service chatbots?

Go beyond the chatbot hype and boost your customer service with automation to improve your CX.

Discover our features to create meaningful conversations in an instant, scalable and cost effective way.

We integrate with the best! Solvemate is built to fit into your existing tools and workflows. Find out more.

Jul 19, 2019 10:54:26 AM

How to combine AI and customer service?

 

How to combine AI and customer service?✌️ Can you offer better service, while lowering costs?

 

 

 

Watch our Tech Open Air 2019 Satellite webinar on AI & customer service to find out!

 

continue@4x

 

We have two exciting talks from the industry thought leaders:

 

  • "Lessons learned building service oriented chatbots" Erik Pfannmöller - Solvemate / Founder & CEO

  • "Does AI kill Support Agents or Customer Satisfaction?" Andreas Mahl - Zendesk / Director of Marketing

 

chapter_end@4x

 
Hope you enjoy it!
 
 

AUTHOR

Sara is a former Solvemate. She’s really into chatbots, and improving customer experience. When she’s not writing about customer service automation, she’s an Italo-disco singer and a devoted housekeeping nerd. Hailing originally from snowy Finland, the Berlin winters leave her cold (pardon the pun).