Go beyond the chatbot hype and boost your customer service with automation to improve your CX.

We enable brands to deliver quality customer service through meaningful conversations.

Find the plan that suits your needs. Simple and predictable pricing - we’ve got you covered.

Jul 19, 2019 10:54:26 AM

How to combine AI and customer service?

 

How to combine AI and customer service?✌️ Can you offer better service, while lowering costs?

 

 

 

Watch our Tech Open Air 2019 Satellite webinar on AI & customer service to find out!

 

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We have two exciting talks from the industry thought leaders:

 

  • "Lessons learned building service oriented chatbots" Erik Pfannmöller - Solvemate / Founder & CEO

  • "Does AI kill Support Agents or Customer Satisfaction?" Andreas Mahl - Zendesk / Director of Marketing

 

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Hope you enjoy it!
 
 

AUTHOR

Sara is a former Solvemate. She’s really into chatbots, and improving customer experience. When she’s not writing about customer service automation, she’s an Italo-disco singer and a devoted housekeeping nerd. Hailing originally from snowy Finland, the Berlin winters leave her cold (pardon the pun).