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Go beyond the chatbot hype and boost your customer service with automation to improve your CX.
Discover our features to create meaningful conversations in an instant, scalable and cost effective way.
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2021 has almost come to an end and what a year it has been! For some businesses it was a make-or-break year because of...
Let’s face it: 2020 has been quite an unusual year that nobody could have predicted to turn out like this. Many...
You wouldn’t ride your bike blindfolded, right? I mean, at least I hope not. Because then you’re destined to crash...
Now more than ever, we might need to reconsider how we want to live together - more specifically, what the end-goals...
In our daily work, we talk a lot to customer service managers. Our discussions often revolve around strategic topics,...
People don’t buy products—they buy relationships. We’re particularly proud of the relationships we have with our...
Working in customer service - it's not for everybody. Being a customer? Also not for everybody.
In today’s digital business - experience is everything. When selling any product, you need to consider your...
Customer experience is a hot topic across industries, and for a good reason: it has been proven to contribute...
After several years of hype, is AI finally starting to make an impact on customer service? And are chatbots truly...
