Say hello to customer service on tap. Our service automation platform has the highest self-service rates on the market. Instantly resolve repetitive requests and answer even highly personalised questions around the clock to skyrocket your CSAT. Ready to unlock your full service potential?
Customer Service Manager eGym
Head of Services Formlabs
Medialer Vertrieb Berliner Sparkasse
Head of Service Operations Contorion
Founder & CEO JustPark
Co-Founder & Business Development Fintiba
Teamleiter 2nd Level Customer Care E-Commerce Globetrotter
Less repetitive requests and frustration, more relationship building. Solvemate helps you discover the true power of self-service.
Our product is built from the ground up for service teams to take charge from day one
Our Customer Success Managers are there to support you every step of the way
That’s a lot of solved requests, avoided frustration - and happy customers.
How does it work?
Dynamic learning means better solutions. With a diagnostic approach and machine learning, Solvemate asks the right questions at the right time.
Solvemate is easy to use from the get-go. Just map your questions, upload content and train - our algorithm will do the rest. You’ll see results & happy customers from day one.
Solvemate plays nice and works with the tools and services you already use every day. In situations where your virtual agent can’t help, it will create a CRM ticket or connect to live-chat.
Analyse where your customers experience problems so you understand how you can improve your virtual agent and your overall customer experience.
Get a short video previewing how Solvemate looks on your website. No obligations, no strings attached, 100% free.