Service that never sleeps.

Say hello to customer service on tap. Our service automation platform has the highest self-service rates on the market. Instantly resolve repetitive requests and answer even highly personalised questions around the clock to skyrocket your CSAT. Ready to unlock your full service potential?

Why Solvemate?

Less repetitive requests and frustration, more relationship building. Solvemate helps you discover the true power of self-service.

Go live in days without IT.

Our product is built from the ground up for service teams to take charge from day one

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Be where your customers are.

Provide global service, 24/7, in all languages

We are your trusted partners.

Our Customer Success Managers are there to support you every step of the way

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Benefit from average self-service rates of 83%.

That’s a lot of solved requests, avoided frustration - and happy customers.

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Offer the right solutions in just 20 seconds.

With Solvemate’s algorithm, your customers will find just what they were looking for, instantly

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How does it work?

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Dynamic learning means better solutions. With a diagnostic approach and machine learning, Solvemate asks the right questions at the right time.

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The virtual agent gets smarter every day

Solvemate is easy to use from the get-go. Just map your questions, upload content and train - our algorithm will do the rest. You’ll see results & happy customers from day one.

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Seamless integration into your existing workflow.

Solvemate plays nice and works with the tools and services you already use every day. In situations where your virtual agent can’t help, it will create a CRM ticket or connect to live-chat.

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Actionable insights from your dashboard

Analyse where your customers experience problems so you understand how you can improve your virtual agent and your overall customer experience.

See how Solvemate looks on your website.

Get a short video previewing how Solvemate looks on your website. No obligations, no strings attached, 100% free.