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Go beyond the chatbot hype and boost your customer service with automation to improve your CX.

We enable brands to deliver quality customer service through meaningful conversations.

Find the plan that suits your needs. Simple and predictable pricing - we’ve got you covered.

Chatbot for Customer Service Managers

Delivering Quality Customer Service - Fast

We empower your customer service department with automation and insights to provide the right help at the right time for your customers. The Solvemate Contextual Conversation EngineTM  enables you to deliver exceptional service which exceeds customer’s expectations, drives loyalty and grows lifetime customer value.

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Customer Service Manager

Offer customer service 24/7

Customers expect real time, always-on service. Our platform enables you to engage with customers at any time so they can find the answers they need when they want them. Solvemate allows you to offer service that never sleeps.

Automate and create happy, satisfied agents

 

Let automation handle the repetitive requests. Not your agents. Reduce their redundant work and let them focus on the requests that matter. Through handovers, reassigning can be avoided by routing tickets to the right agent. With automation, you can manage intra-day, weekly or seasonal peaks better without stressing your agents.

Get powerful insights

 

Our platform helps you to use customer insights to improve your customers’ self-service experience on your own. Our team can also help guide you with industry specific best practices every step of the way. Our platform gives you and your team the autonomy you want and need to configure highly personalized, automated conversations.

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Thanks to Solvemate, our service staff can deal with complex cases, while customers receive a solution in 11 seconds.
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Jochen Missel, COO
AlphaPet Ventures GmbH
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Get started with Solvemate

Less repetitive requests and frustration, more relationship building. Solvemate helps you discover the true power of self-service.

Calculate your ROI

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Book a Demo

Connect with us to learn how we can help you scale your customer service with automation.

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