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Go beyond the chatbot hype and boost your customer service with automation to improve your CX.

We enable brands to deliver quality customer service through meaningful conversations.

Find the plan that suits your needs. Simple and predictable pricing - we’ve got you covered.

Find the Chatbot Pricing Plan that Suits Your Needs.

Simple and predictable chatbot pricing. #Transparency is part of our culture. From startups to multinational enterprises - we’ve got you covered.

Currency
€ Euro
  • € Euro
  • £ Pound
  • $ Dollar

Starter

Get Started

350€

£299

$399

per month

No add ons

  • 1 Customizable Chatbot
  • Up to 1,000 conversations
  • Handover requests via email and phone to agents
  • Create custom forms for solutions
  • Industry best practice templates
  • Powerful insights dashboard
  • Self-service onboarding and training

Essential

Integrate Customer Requests

800€

£799

$899

per month

Add ons available

  • 3 Customizable Chatbots
  • Up to 2,500 conversations
  • All Starter plan features
  • Facebook Messenger integration
  • File upload
  • CRM integration and dynamic agent escalation
  • Multilingual bot management
  • Access to customer success manager
  • Bi-annual performance review

Corporate

Build Highly Personalized and Secure Conversations

3,200€

£2,999

$3,599

per month

Add ons available

  • 10 Customizable Chatbots
  • Up to 10,000 conversations
  • All Professional plan features
  • Advanced messaging (Messenger, WhatsApp, and more)
  • Secure user authentication
  • Personalization based on user attributes
  • Versioning
  • Dedicated customer success manager with Bronze level SLA
  • Monthly performance review

Enterprise

Create Unique, Memorable Conversational Experiences

Contact us

Contact us

Contact us

Add ons available

  • Unlimited Chatbots
  • Customized Bot integrations and experience
  • Dedicated customer success manager with Silver/Gold level SLA
  • Monthly performance review

Workshops

Duration of Workshops

Onboarding Outcome

Product Expert Access after Onboarding

Solvemate Functions development(s)

Standard

500€

£425

$590

one time fee
Workshops
  • Product Tour
Duration of Workshops
  • 2 hours
Onboarding Outcome

Understanding of:

  • Main features of the chatbot
  • High level suggestions for your chatbot
Product Expert Access after Onboarding
  • N / A
Solvemate Functions development(s)
  • N / A

Basic

2,000€

£1,700

$2,370

one time fee
Workshops
  • Solution Best Practices
  • Building the Decision Tree/Paths to Resolution
  • Handover Best Practices & Go-live Plan
Duration of Workshops
  • 6 hours
Onboarding Outcome

The first version of your bot is ready with:

  • Solutions for the most repetitive customer questions
  • 1 Handover of each type in place
  • A clear view on what needs to be done before go-live of the bot
Product Expert Access after Onboarding
  • 4 hours with Customer Success Manager after onboarding workshops
Solvemate Functions development(s)
  • N / A

Strategic

4,000€

£3,400

$4,700

one time fee
Workshops
  • Review and improvement of your content
  • Building the Decision Tree/Paths to Resolution
  • Handover Setup & Project Plan
Duration of Workshops
  • 8 hours
Onboarding Outcome

The first version of your bot is ready with:

  • 20-40 solutions that have been reviewed according to best practices
  • All handovers to humans in place
  • Roadmap for go-live and beyond to unlock the full potential
Product Expert Access after Onboarding
  • 10 hours with Customer Success Manager after workshops
Solvemate Functions development(s)
  • 1

See How Our Plans Compare

Platform
Starter 350€ £299 $399
Essential 800€ £799 $899
Professional 1,600€ £1,499 $1,799
Corporate 3,200€ £2,999 $3,599
Enterprise Contact us Contact us Contact us
Insights dashboard
Built-in CSAT measurement
100% GDPR compliant and secure
Granular role management
2-factor authentication
Versioning
Multi-lingual bot management
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Included limits
Starter 350€ £299 $399
Essential 800€ £799 $899
Professional 1,600€ £1,499 $1,799
Corporate 3,200€ £2,999 $3,599
Enterprise Contact us Contact us Contact us
Chatbots
Conversations
Users
1
3
3
2,500
5
5
5,000
10
10
10,000
20
Unlimited
Unlimited
Unlimited
Solvemate Channels
Starter 350€ £299 $399
Essential 800€ £799 $899
Professional 1,600€ £1,499 $1,799
Corporate 3,200€ £2,999 $3,599
Enterprise Contact us Contact us Contact us
Solvemate Widget
Mobile first view
Facebook Messenger
Advanced messaging
Self-host the chat beacon
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Solvemate Contextual Conversation Engine™
Starter 350€ £299 $399
Essential 800€ £799 $899
Professional 1,600€ £1,499 $1,799
Corporate 3,200€ £2,999 $3,599
Enterprise Contact us Contact us Contact us
Fast conversation builder
Convenient conversation trainer
Natural Language Processing (NLP) in chat
Intelligent matching with Solvemate’s pre-trained models
Native text processing for English, German, Danish, Swedish
Sentiment-based escalations
Solution-specific configuration
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Solvemate Automation Builder
Starter 350€ £299 $399
Essential 800€ £799 $899
Professional 1,600€ £1,499 $1,799
Corporate 3,200€ £2,999 $3,599
Enterprise Contact us Contact us Contact us
Email handover
Phone handover
Unlimited dynamic forms
File and photo-upload
Ticket handovers
Live chat handovers
Custom CRM and ERP integrations
CRM field mapping
Functions
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Solvemate Personalization
Starter 350€ £299 $399
Essential 800€ £799 $899
Professional 1,600€ £1,499 $1,799
Corporate 3,200€ £2,999 $3,599
Enterprise Contact us Contact us Contact us
Tailor the bot look and feel to your brand
Personalization based on user system
Personalized greeting through variables
Personalized messages through variables
Personalized solutions through variables
Context questions
User authentication
Remove “Powered by Solvemate”
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Customer Success
Starter 350€ £299 $399
Essential 800€ £799 $899
Professional 1,600€ £1,499 $1,799
Corporate 3,200€ £2,999 $3,599
Enterprise Contact us Contact us Contact us
Customer Success Manager (CSM)
Performance reviews
Service Level Agreements (SLAs)
Quarterly business reviews
Technical Integration Manager
API Pen tests/API audits
Access to CSM team
Bi-annually
Dedicated CSM
Quarterly
Dedicated CSM
Monthly
Bronze
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Dedicated CSM
Monthly
Silver/Gold
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Add Ons
Starter 350€ £299 $399
Essential 800€ £799 $899
Professional 1,600€ £1,499 $1,799
Corporate 3,200€ £2,999 $3,599
Enterprise Contact us Contact us Contact us
Additional conversations
Additional admin users
Additional bots
RingCentral Engage Digital
Zendesk Sunshine Conversations
Addtional Messaging Integrations
Additional CRM and/or live chat integration
Voice
Solvemate Functions development
.50 per conversation per month
40 per user a month
250 per bot
Not Available
Not Available
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.50 per conversation per month
40 per user a month
250 per bot
350 per month
350 per month
500 per month
350 per month
500 per month
Not Available
.50 per conversation per month
40 per user a month
250 per bot
350 per month
350 per month
500 per month
350 per month
500 per month
1,500 per function (one time fee)
.50 per conversation per month
40 per user a month
250 per bot
350 per month
350 per month
500 per month
350 per month
500 per month
1,500 per function (one time fee)

What Our Customers Say

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It's the best onboarding we have ever had of a product. The fact that we have a deliverable we can show the business in a day and a half - it's amazing!

 

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The onboarding was great! I’m surprised by how much we actually got done in the remote sessions and I can’t wait to start working with Solvemate!

 

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The remote onboarding didn't stop Solvemate from providing fun, engaging and easy to digest sessions. My excitement on the project increased and I love seeing the bot take shape so early.

 

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Get started with Solvemate

Less repetitive requests and frustration, more relationship building. Solvemate helps you discover the true power of self-service.

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