Find the Chatbot Pricing Plan that Suits Your Needs.

Simple and predictable chatbot pricing. #Transparency is part of our culture. From startups to multinational enterprises - we’ve got you covered.

Service Pricing On-Boarding

Currency

€ Euro

€ Euro
£ Pound
$ Dollar

Starter

Get Started

350€

£299

$399

per month

No add ons

1 Customizable Chatbot
Up to 1,000 conversations
Handover requests via email and phone to agents
Create custom forms for solutions
Industry best practice templates
Powerful insights dashboard
Self-service onboarding and training

Essential

Integrate Customer Requests

800€

£799

$899

per month

Add ons available

3 Customizable Chatbots
Up to 2,500 conversations
All Starter plan features
Facebook Messenger integration
File upload
CRM integration and dynamic agent escalation
Multilingual bot management
Access to customer success manager
Bi-annual performance review

Professional

Automate and Drive Engagement

1,600€

£1,499

$1,799

per month

Add ons available

5 Customizable Chatbots
Up to 5,000 conversations
All Essentials plan features
NLP (free text input)
Contextualized conversations (Functions)
Integration to other CX and ERP systems
Dedicated customer success manager
Quarterly performance review

Corporate

Build Highly Personalized and Secure Conversations

3,200€

£2,999

$3,599

per month

Add ons available

10 Customizable Chatbots
Up to 10,000 conversations
All Professional plan features
Advanced messaging (Messenger, WhatsApp, and more)
Secure user authentication
Personalization based on user attributes
Versioning
Dedicated customer success manager with Bronze level SLA
Monthly performance review

Enterprise

Create Unique, Memorable Conversational Experiences

Contact us

Add ons available

Unlimited Chatbots
Customized Bot integrations and experience
Dedicated customer success manager with Silver/Gold level SLA
Monthly performance review

Workshops

Duration of Workshops

Onboarding Outcome

Product Expert Access after Onboarding

Solvemate Functions development(s)

Standard

500€

£425

$590

one time fee

Workshops

Product Tour

Duration of Workshops

2 hours

Onboarding Outcome

Understanding of:

Main features of the chatbot
High level suggestions for your chatbot

Product Expert Access after Onboarding

N / A

Solvemate Functions development(s)

N / A

Basic

2,000€

£1,700

$2,370

one time fee

Workshops

Solution Best Practices
Building the Decision Tree/Paths to Resolution
Handover Best Practices & Go-live Plan

Duration of Workshops

6 hours

Onboarding Outcome

The first version of your bot is ready with:

Solutions for the most repetitive customer questions
1 Handover of each type in place
A clear view on what needs to be done before go-live of the bot

Product Expert Access after Onboarding

4 hours with Customer Success Manager after onboarding workshops

Solvemate Functions development(s)

N / A

Strategic

4,000€

£3,400

$4,700

one time fee

Workshops

Review and improvement of your content
Building the Decision Tree/Paths to Resolution
Handover Setup & Project Plan

Duration of Workshops

8 hours

Onboarding Outcome

The first version of your bot is ready with:

20-40 solutions that have been reviewed according to best practices
All handovers to humans in place
Roadmap for go-live and beyond to unlock the full potential

Product Expert Access after Onboarding

10 hours with Customer Success Manager after workshops

Solvemate Functions development(s)

Download Plan Details

Compare All Plans

Platform

Starter 350€ £299 $399

Essential 800€ £799 $899

Professional 1,600€ £1,499 $1,799

Corporate 3,200€ £2,999 $3,599

Enterprise Contact us Contact us Contact us

Insights dashboard

Built-in CSAT measurement

100% GDPR compliant and secure

Granular role management

2-factor authentication

Versioning

Multi-lingual bot management

Download Overview Brochure

Included limits

Starter 350€ £299 $399

Essential 800€ £799 $899

Professional 1,600€ £1,499 $1,799

Corporate 3,200€ £2,999 $3,599

Enterprise Contact us Contact us Contact us

Chatbots

Conversations

Users

2,500

5,000

10,000

Unlimited

Solvemate Channels

Starter 350€ £299 $399

Essential 800€ £799 $899

Professional 1,600€ £1,499 $1,799

Corporate 3,200€ £2,999 $3,599

Enterprise Contact us Contact us Contact us

Solvemate Widget

Mobile first view

Facebook Messenger

Advanced messaging

Self-host the chat beacon

Download Solvemate Channels Data Sheet

Solvemate Contextual Conversation Engine™

Starter 350€ £299 $399

Essential 800€ £799 $899

Professional 1,600€ £1,499 $1,799

Corporate 3,200€ £2,999 $3,599

Enterprise Contact us Contact us Contact us

Fast conversation builder

Convenient conversation trainer

Natural Language Processing (NLP) in chat

Intelligent matching with Solvemate’s pre-trained models

Native text processing for English, German, Danish, Swedish

Sentiment-based escalations

Solution-specific configuration

Download Solvemate Contextual Conversation Engine Data Sheet

Solvemate Automation Builder

Starter 350€ £299 $399

Essential 800€ £799 $899

Professional 1,600€ £1,499 $1,799

Corporate 3,200€ £2,999 $3,599

Enterprise Contact us Contact us Contact us

Email handover

Phone handover

Unlimited dynamic forms

File and photo-upload

Ticket handovers

Live chat handovers

Custom CRM and ERP integrations

CRM field mapping

Functions

Download Solvemate Automation Builder Data Sheet

Solvemate Personalization

Starter 350€ £299 $399

Essential 800€ £799 $899

Professional 1,600€ £1,499 $1,799

Corporate 3,200€ £2,999 $3,599

Enterprise Contact us Contact us Contact us

Tailor the bot look and feel to your brand

Personalization based on user system

Personalized greeting through variables

Personalized messages through variables

Personalized solutions through variables

Context questions

User authentication

Remove “Powered by Solvemate”

Download Solvemate Personalization Data Sheet

Customer Success

Starter 350€ £299 $399

Essential 800€ £799 $899

Professional 1,600€ £1,499 $1,799

Corporate 3,200€ £2,999 $3,599

Enterprise Contact us Contact us Contact us

Customer Success Manager (CSM)

Performance reviews

Service Level Agreements (SLAs)

Quarterly business reviews

Technical Integration Manager

API Pen tests/API audits

Access to CSM team

Bi-annually

Dedicated CSM

Quarterly

Dedicated CSM

Monthly

Bronze

Dedicated CSM

Monthly

Silver/Gold

Add Ons

Starter 350€ £299 $399

Essential 800€ £799 $899

Professional 1,600€ £1,499 $1,799

Corporate 3,200€ £2,999 $3,599

Enterprise Contact us Contact us Contact us

Additional conversations

Additional admin users

Additional bots

RingCentral Engage Digital

Zendesk Sunshine Conversations

Addtional Messaging Integrations

Solvemate Functions development

.50 per conversation per month

40 per user a month

250 per bot

Not Available

.50 per conversation per month

40 per user a month

250 per bot

350 per month

500 per month

Not Available

.50 per conversation per month

40 per user a month

250 per bot

350 per month

500 per month

1,500 per function (one time fee)

.50 per conversation per month

40 per user a month

250 per bot

350 per month

500 per month

1,500 per function (one time fee)

It's the best onboarding we have ever had of a product. The fact that we have a deliverable we can show the business in a day and a half - it's amazing!

The onboarding was great! I’m surprised by how much we actually got done in the remote sessions and I can’t wait to start working with Solvemate!

The remote onboarding didn't stop Solvemate from providing fun, engaging and easy to digest sessions. My excitement on the project increased and I love seeing the bot take shape so early.

Get started with Solvemate

Less repetitive requests and frustration, more relationship building. Solvemate helps you discover the true power of self-service.

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Do you want to know how much you can save with a chatbot?

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Find the Chatbot Pricing Plan that Suits Your Needs.

Starter

350€

£299

$399

Essential

800€

£799

$899

Professional

1,600€

£1,499

$1,799

Corporate

3,200€

£2,999

$3,599

Enterprise

Contact us

Contact us

Contact us

Standard

500€

£425

$590

Basic

2,000€

£1,700

$2,370

Strategic

4,000€

£3,400

$4,700

See How Our Plans Compare

Platform

Included limits

Solvemate Channels

Solvemate Contextual Conversation Engine™

Solvemate Automation Builder

Solvemate Personalization

Customer Success

Add Ons

What Our Customers Say

Get started with Solvemate

Calculate your ROI

Book a Demo

Explore Our Platform for Free